Case Management & Care Coordination · Inkster, Michigan
Helping People Connect With the Support They Need
HAPPY ABODE RESIDENTIAL LIVING provides case management focused on helping individuals and families navigate services, coordinate support, and connect with appropriate community resources.
The Problem
Navigating Support Shouldn't Feel Overwhelming
Finding the right services can be complicated. Individuals and families often have to navigate healthcare providers, community programs, social services, educational resources, transportation, and multiple agencies — often all at once.
Case management exists to help organize that process: understanding what's needed, identifying appropriate resources, and coordinating the services involved — so individuals and families don't have to figure it all out alone.
What We Do
Case Management That Connects the Pieces
Case management is a service that helps a person gain access to needed medical, social, educational, and other community services. It is centered on coordination and navigation — not on replacing the providers who deliver direct care.
Needs Identification
Taking time to understand a person's current situation and the types of support that may help.
Resource Navigation
Helping identify community, social, educational, and healthcare resources that may be appropriate.
Referral Coordination
Supporting connections to appropriate providers and programs through referrals.
Provider Communication
Helping facilitate respectful, organized communication between the people and programs involved.
Service Coordination
Helping keep multiple services and providers working together rather than in isolation.
Follow-Up
Checking in on how coordination and connections to services are going.
Ongoing Support
Continuing to help monitor and coordinate services over time, where appropriate.
Family Involvement
Keeping families and caregivers informed and involved throughout the process, when appropriate.
Who We Help
Built Around Individuals, Families, and Referral Partners
Case management may be a fit for a wide range of people and organizations — here are some of the groups we work to support.
Individuals
People who need help understanding what support is available to them and how to access it.
Families & Caregivers
Families supporting a loved one who are trying to make sense of multiple providers, programs, and paperwork.
People Navigating Multiple Services
Individuals already connected to several providers or agencies who need help keeping everything coordinated.
People Needing Community Resource Coordination
Anyone trying to identify and connect with appropriate community, social, or educational resources.
Referral Partners
Social workers, discharge planners, and case workers looking for a case management point of contact for the people they serve.
Healthcare & Community Organizations
Hospitals, clinics, schools, and community organizations exploring a case management referral relationship.
How It Works
A Simple Starting Point
Getting started with case management doesn't need to be complicated.
Contact Us
Tell us generally what kind of support you're looking for, by phone or online.
Initial Conversation
We learn more about the situation, needs, and appropriate next steps.
Coordination
When appropriate, support may include identifying resources, referrals, and coordinating relevant services.
Ongoing Support
Where applicable, case management may help monitor and coordinate services over time.
A Personal Commitment to Support
Meet Brittney Hartford
As Owner of HAPPY ABODE RESIDENTIAL LIVING, Brittney Hartford leads the organization with a focus on respectful communication, coordinated support, and helping individuals and families navigate the services and resources available to them.
Families & Caregivers
You Don't Have to Figure This Out Alone
If you're supporting a loved one and feel unsure where to start, overwhelmed by multiple providers, or simply looking for help finding the right resources, we're here to talk it through.
Referral Sources
Social workers, discharge planners, case workers, and community organizations can submit a referral for someone who may benefit from case management support.
Start a ReferralProviders & Community Partners
Healthcare organizations, schools, and community programs are welcome to connect with us about case management referrals and coordination.
Partnership InformationCommon Questions
Frequently Asked Questions
What is case management?
Case management is a service that helps an individual gain access to needed medical, social, educational, and other services. It typically involves identifying needs, locating appropriate resources, coordinating services, making referrals, and following up to support continuity of care. Case management does not replace medical treatment — it helps people find and stay connected to the right services.
Does HAPPY ABODE RESIDENTIAL LIVING provide medical treatment or therapy directly?
No. Case management focuses on coordination, navigation, and referral — connecting individuals with appropriate providers and community resources. We are not a substitute for medical care, therapy, or emergency services. If you are experiencing a medical emergency, call 911.
Who can reach out for case management support?
Individuals, family members, caregivers, and referral sources such as healthcare providers, social workers, discharge planners, schools, and community organizations may all reach out to start a conversation about case management support.
How do I get started?
Call us at (313) 683-7279 or submit the general inquiry form on our Contact page. We'll have an initial conversation to better understand the situation and talk through possible next steps.
Need Help Finding or Coordinating Support?
Talk with our team about your needs and learn what the next step may be.